What are your accepted payment methods?

Payments by credit/debit card (Visa, Mastercard, American Express) and PayPal.

How long will it take for my order to arrive?

Orders made via PayPal or bank card will take between 2 to 5 days.

How to return a product?

We offer a 10-day return policy. If you are not completely satisfied with your purchase, you can return the product in its original condition for a full refund or exchange it for another product. For more information, please read our return policies.

How can I contact your customer service team?

You can contact our customer service team via our online contact form, by email at thekomplementstore@thekomplement.com , or by phone at +34 692 060 541. We are available to help you Monday through Saturday, from 9:00 a.m. to 8:00 p.m. (local time).